First-time Hot Tub Owner Guide
Congratulations on your new hot tub! Whether you are a first-time hot tub owner or just looking for a quick refresher, together with our service team, we have put together a guide to help you get started.
In this 5-part series, we will be breaking down 5 key parts of hot tub ownership: Registering Your Tub, Getting Familiar with the Parts of Your Tub, Chemical Starter Kit, Maintenance Schedule, Dealer Relationship. Our hope is to provide you with hot tips, learnings and easy to digest information so you can spend less time worrying and more time enjoying your hot tub!
Get Familiar with The Parts Of Your Tub
If you aren’t already familiar with the key parts of your hot tub, this is the best time to do so! Below, we have highlighted a few features that are most frequently asked about. We highly recommend reading through all the features in your owner’s manual for further detail and instruction. For any further or specific questions about the feature of your tubs, please contact your local dealer!
- DTS Nordic Star Whirlpool Jets – Your hot tub is equipped with at least one Whirlpool Diverter jet (2 or 4 positions depending on tub model purchased), located on the filter wall on most models. These jets, when turned, will divert water to either the Whirlpool Jet or to different groups of back jets. Each position is reached with a 90 degree turn of the whirlpool jet face. It is recommended to turn the face of the whirlpool diverter jet while the jets are in low-speed operation and turn clockwise. Do not force the jet if it doesn’t want to turn. Remember, turning your diverter will affect the flow of water to different seat jets. Turn the whirlpool diverter to see which jets turn on/off in each position and adjust to suit your personal needs. Pro tip from our service team: If you ever experience half of your jets working, the first thing to check is your whirlpool jet!
- Filter – All Nordic Hot Tubs include cartridge filter. These filters are an important part to your tub and require maintenance and upkeep. We recommend keeping an additional filter on hand and regular cleaning for best performance. For a list of all of our filters click here!
- Air controls – Your hot tub will have at least one air control which can be found on the top coping of the tub. Air controls allow air to mix with the water which streams out of your jets. Each air control is responsible for a section of jets or a whirlpool diverter jet. In order for the air control to have any effect, the jet(s) it controls must be on and have water flow. Pro tip from our service team: In extremely cold weather conditions, it is a good idea to rotate your air controls to the off position when the tub is not in use to help maintain efficiency!
- Control pad/Touchscreen– Similar to the filter, your tub will have either a single pump or two pump system depending on your hot tub series. Your touchscreen/control pad can be found at the top, front of your tub. As the topside control pad is also crucial to the start-up of your hot tub, we highly recommend referencing your owner’s manual for further instructions.
Have you misplaced the paper copy of your manual? Download our online version here!