Problem
|
Cause |
Solution |
| Calcium Deposits on Shell Surface |
- Hard Water.
- pH, total alkalinity not in balance
|
- Clean with a non-abrasive Hot Tub surface cleaner
- Test water, adjust pH as needed
- Add a stain and scale control chemical
|
| Cloudy Water |
- pH, total alkalinity not in balance
- Damaged or dirty filter
- Addition of incompatible chemicals
- Low chlorine level
- Buildup of oils, soap, foreigh matter
|
- Add a water clarifier. Then circulate for a minimum of 30 minutes. After water has cleared, clean filter cartridge with a filter cleaner or replace if necessary.
- Test chlorine and pH levels, adjust if necessary.
- Change water.
|
| Colored Water |
- Copper or iron metals in Hot Tub due to water supply or corrosion of heater.
- Total alkalinity, pH are low
|
- Add an iron/stain and scale remover.
- Test pH, adjust if necessary.
|
| Eye and Skin Irritation |
- pH, total alkalinity not in balance
- Inadequate chlorine level.
- Addition of incompatible chemicals.
|
- Test pH and chlorine levels, adjust if necessary
|
| Excessive Foam |
- pH, total alkalinity not in balance
- Low calcium hardness
- Inadequate oxidation
- Addition of incompatible chemicals
- Buildup of body oils and/or contaminants
|
- Add an anti-foam agent
- Add shock
- Adjust chlorine level
- Test pH, adjust if necessary
- Take water sample to dealer to check total alkalinity and calcium hardness
- Change water
|
| Odor |
- Inadequate ventilation
- Addition of incompatible chemicals
- Insufficient oxidation
- Inadequate cleaning of cover
- Low pH
- Chemical overdose
|
- Test pH and chlorine levels, adjust if necessary
- Clean with non-abrasive Hot Tub surface cleaner
- Clean underside of the cover with a cover cleaner or mild soap and warm water
|
| Waterline Deposits & Staining |
- Buildup of body oils, impurities
- Use of clarifying agents with ozone
- Hard water (minerals in water)
|
- Test pH and chlorine levels, adjust if necessary
- Clean with a non-abrasive Hot Tub surface cleaner
- Add a scale/stain control chemical
- Take water sample to your dealer
|
