|We welcome Pinch A Penny #32 as one of our newest Nordic Dealer Partners! Owned by Mark and Laurie Barnett, the Pinch A Penny Store #32 is located in the town of Ocala, Florida and is part of the larger Pinch A Penny franchise network headquartered in Clearwater, Florida.
Mark started out in the pool and spa industry in 1988 by working on electrical systems for pools. From there he moved into the manufacturing side of the industry and was a Product Specialist for pool equipment until last year. As Mark states, “I have friends that own Pinch A Penny stores and they have done pretty well, so I figured, why not?” Pinch A Penny has a ‘family owned’ culture which appeals to Mark and Laurie.
The Barnetts took over the Ocala franchise at the beginning of 2017 and worked tirelessly to update their store, establish good business systems and put a stellar team together. Mark and Laurie are people who see challenges as opportunities. When asked what their biggest challenge has been, Mark answers with a grin, “It’s too soon. I haven’t really encountered any yet!” But he quickly adds that becoming accustomed to the retail side of business along with the franchise culture has been a learning curve.
Mark is very confident that his experience in both the manufacturing and installation of pools, spas and equipment gives him and his team a leg up on the competition. “I don’t really pay a lot of attention to what the competition is doing, I just do it my way,” says Mark.
Jerry Kisgen, Regional Sales Manager for Nordic Hot Tubs, feels that the Barnetts are on the right path as he states, “Mark and Laurie seem to know instinctively what to do to make their store a success. They are well versed in the industry and are good people to work with. We’re happy to welcome them into the Nordic Dealer Family!”
In looking forward to 2018, Mark says he feels like he has a split personality. “I want warm weather for the pool side of my business and cool weather for the hot tub side!” he laughs. Regardless of the weather, he and Laurie will continue to build their sales and clientele. “In addition to our pool and spa equipment, we also offer warranty service work, cleaning and other services. We also offer very high quality artificial turf which makes the yard look great, it’s permeable so water drains well and it minimizes debris in and around a pool!” states Mark. The products and services they offer are all focused on turning backyards and patios into backyard oases.
Mark brought in Nordic Hot Tubs early in 2017. “We like that Nordic tubs are more simplified and all USA driven.” Additionally, Mark feels the HDPE shell material holds up better in the southern climates as they don’t fade or dull in the heat.
The Barnetts come into retail with a fresh approach and Mark offers this advice to other dealers, “Don’t pre-judge a customer.” He feels every customer is someone you can help in some way unless you’ve already decided you can’t.
Mark and Laurie Barnett and the Pinch A Penny #32 Sales Team can be reached through the website or find them on Facebook.
Storefront of Pinch A Penny #32 located in Ocala, Florida.
The beautifully remodeled showroom
of Pinch A Penny #32.