|Forty-one years ago, Mukesh Shah began selling billiard and pool tables in the Tulsa, Oklahoma area. Within ten years, the business grew into a distributing center and an arcade and gaming center featuring many of the classic games such as Pac-Man and Galaga. When Mukesh experienced the downturn of the arcade industry, he expanded the business into hot tubs, pool and patio furniture, playground equipment and much more. With the expansion, he changed the name to Galaxy Distributing to truly reflect the nature of the business.
In the 90’s Galaxy Distributing opened a 30k square foot showroom at 7813 East Admiral Place in Tulsa, which is where it is still located today. The business is now run by Mukesh’s son and daughter, Ronak Shah and Nimisha Patel, as well as other family members. As the company has grown the name was recently change to Galaxy Home Recreation which more aptly describes their diverse product offering. According to Cindy Rudderham, Internet Sales Manager for Galaxy Home Recreation, they currently have 30 employees and have added two additional stores, one in Oklahoma City and the second in Broken Arrow, Oklahoma.
When asked what sets Galaxy Home Recreation apart from the competition, Rudderham responds, “We are local and family owned. We deliver, set-up and service everything we sell.” This is no small feat as the Galaxy Home Recreation website indicates they cover the entire state of Oklahoma, Southern Kansas, Northern Texas, Western Arkansas and SW Missouri. While they have their own certified and trained service department, they are also connected to a national professional service and installation network to ensure customers, near and far, are cared for long after they purchase their product.
Being in the retail market today can be a balancing act. Rudderham agrees and states that one of the hardest things they do is to “find the best quality products at prices consumers are willing to pay.” This is one of the reasons Galaxy Home Recreation diversified into the product lines they currently carry. Customers have a wide range of choices making Galaxy Home Recreation a one-stop shopping location for home and backyard entertainment.
This year Galaxy Home Recreation will be hosting a Battle of the Brands at their Broken Arrow location. This tent sale event is attended by manufacturers' reps and is scheduled for early August. They have many activities planned with lots of savings for their customers. According to Rudderham, one of the most popular events is the grill cook-off!
Galaxy Home Recreation has been a Nordic Partner for the last 5 years. Rudderham states, “We like the Nordic Brand because it is cost-friendly and has a lifetime warranty on the shell.” As a “home-grown Oklahoman company” the fact that Nordic hot tubs are made entirely in the USA is very important to Rudderham. “It fits in,” she states.
Rudderham has some advice for dealers in the hot tub industry. She states, “Do the research on the products! Listen to your customers and give them the products they want. Also, provide them with great customer service.”
Galaxy Home Recreation and their Sales Team can be reached through the website or on Facebook.